Following the Bremerton Ferry, July 2012

When it works, it is completely seamless and almost invisible. We take it for granted. But when it fails, or even just hiccups, well, the world as we know it comes to an end. I don’t think my technology provider is unique in having to deal with customers who don’t know the difference between pulling a battery and a reset. And it is interesting to hear that a cell phone that is 2 years and 3 months from being new is “out of date.” So features that are handy to have and no longer work are now optional. Hmmmm.And, NO, I’m not going to a WIFI hotspot to use the internet to pay my bills. And NO, I’ll key in the password to my internet access point myself thank you. I’m not going to tell you what it is while you run tests on the devices. Even though I get frustrated with the technician, I know that the company has to balance giving away the product with making a profit. It would be interesting if internet and cell providers moved to a model described in the book, “Raving Fans.” Would I pay Nordstrom premium prices for that kind of service? Interesting thought.
So the sun is out, the breeze is delightful and instead of posting I’m going to work in the yard. What a joy. Hope spring is shedding delightful breezes and warm rays in your vicinity, too.